frequently asked questions

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For the majority of our trips the minimum age is 18. Most of our trips have a 70 as a maximum age limit.
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Yes , after booking and before embarking on any adventure, every participant will fill out a form detailing next of kin, allergies, full medical history, and anything relevant that the team leader should know.
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Australians are not required to be covered for medical expenses including emergency repatriation for trips within Australia. However we strongly recommend that you have a domestic travel insurance policy which covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
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Our motto is: 'All of the Adventure, none of the hassle! ' We provide the adventure; you just need to get yourself to the meeting point. The default pickup point will around Sydney it will be emailed to you after booking. Where you get picked up from depends on the trip you've chosen. All trips have a default pickup point but many also offer the choice to be picked up from the hotel you're staying at. So be sure to ask for a list of pickup points by contacting us. Regardless, you'll need to let us know in advance if you wish to be collected from one of the alternative pickup points.
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Pack only your bare essentials. Due to limited space and strictly enforced road laws regarding weight limits, we recommend a day trip backpack, or an overnight backpack for overnight adventures.
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Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 4 -6 people, though our group sizes are on average 4 people. Our Overland overnight trips are up to 12 travellers.
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While we can’t tell you who your leader is prior to departure, we can tell you they will be awesome. Our leaders are experts in their regions, some because they’ve been exploring there for years, others because they’re local to the region and can’t wait to show you around.
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Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, we will notify our team on the ground to best accommodate your requirements.
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No you have to pack your own or buy on the way, we ll have some breaks every few now and then.
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We are so sorry that most of our trips are not wheelchair accessible.
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Yes we do , we will have to tailor an adventure for you, there will be a minimum numbers and you have to pay a nonrefundable deposit for us to start designing your adventure.
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Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travelers. However, if you and a group of friends, colleagues or even your company would like your own personally designed itinerary, get in contact with our very talented they can tailor an itinerary just for you.
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Packing list

Each adventure requires all the basics you would typically bring on any trip e.g. toiletries, towels, camera and extra money for optional snacks and activities. Due to the nature of our tours we recommend bringing sturdy walking shoes (preferably ankle high), swimming gear, hat, sunscreen, water bottle, torch, insect repellent Of course, every trip is different, so be sure to check your Essential Trip Information email.

Adventure Satellite Phone –

Each team leader will have a Satellite phone for any emergency situations so we can be sure to reach help if necessary.

Physical Requirements

• Our trips are active in nature. We market ourselves as different from other tour operators, largely based on our physical adventures and hands-on approach to exploring both wild and remote areas. • By signing up for this trip, you agree to have made a realistic assessment of your health and find yourself capable of performing the activities described in the itinerary, not limited to walking/trekking for hours at a stretch, climbing stairs, navigating uneven terrain indoors and outdoors, and are generally fit. • We regretfully cannot allow anyone unable to meet these physical requirements on the adventure. No refund will be made for those unable to carry out the activities described in our itineraries. If you are unsure about your fitness level, we urge you to obtain the advice of your doctor. • We operate under a strict smoke-free policy in our vehicles. • Our trips are not wheelchair accessible.

Your Responsibilities

• You are responsible for respecting the authority and following the directions of the Trip Leader and/or tour guides during the adventure. We may exclude you from participating in any part or all of the trip, if in our sole discretion, your condition of behavior renders you unfit for the adventure or unfit for continuation once the trip has begun. Unfitness may include, but is not limited to, any behavior that regardless of its cause is inappropriate or offensive or interferes with the delivery of trip services, or may constitute a hazard or an embarrassment. • In such case, our liability shall be strictly limited to a refund of the recoverable cost of any unused portion of the trip. Further, we will not be liable for any other loss or fees that may arise as a result of this decision. • You have the right to skip trip activities, though no refund will be given for the unused portion of any trip. • You are solely responsible for your luggage and property during this trip. • By signing up for this trip, you certify that you do not have any mental/physical/other condition that would create a hazard for you or any other participants.

Contacting you

• If you subscribe to our email list ,We will contact you by email in order to provide you with updates and marketing information about our offers and promotions, which we believe would interest you in a way, that is targeted and relevant.
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What are you getting from a tour company that you wouldn’t get on a vacation planned by yourself? There are a lot of choices out there in the big world of adventure travel. While there is certainly a sense of freedom when traveling individually, there are always added benefits to consider when going with a tour company. Guided tours are great for people who don’t have a lot of time to plan every detail of their trip. Group tours are also an exciting opportunity to connect with like-minded travelers.

Our trips take you off the grid and deep into some of the most beautiful places on the planet. Every detail of your experience with us has been carefully considered. Our main goal is to give our guests an unforgettable, worry-free experience, adding thoughtful, unexpected touches to special moments. We go to great lengths to find the absolute best hidden gems available, that not only meet our standards but also reflect the culture and the energy of the places we visit. When it comes to meals, we understand that “fine dining” doesn’t mean choosing the restaurant with the most Yelp reviews. Sometimes it’s an artfully prepared dinner by the campfire in the Grand Canyon that you’ll remember the most.
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WILDSCAPE ADVENTURES are for travelers with a yearning to get off the beaten track. Whether you're travelling solo, with a group of friends, or are aged 18 or 65, there is an Wildscape Adventure to suit your interests and comfort level. Each Wildscape Adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.

WHO ARE WILDSCAPE ADVENTURERS?

WILDSCAPE ADVENTURES are for travelers with a yearning to get off the beaten track. Whether you’re travelling solo, with a group of friends, or are aged 18 or 65, there is an WILDSCAPE adventure to suit your interests and comfort level. Each wildscape adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.

Booking Terms and conditions:

Poor weather policy

Our adventures normally operate in all conditions, unless extreme and dangerous weather prevent us from conducting the tour.
Unless you hear from us, assume that your tour is going ahead, we will inform you if your tour is cancelled.

Cancellations policies & refund

Please consider before booking, the following fees apply on cancellations

1. 2 weeks and over no charge.
2. 7 to 14 days, 50 per cent of your fee.
3. Less than 7 days- full fee. If you have to cancel last minute- your booking may be transferrable.
4. If a customer cancels a tour after commencement, no refund is given. Failure to show for a tour will result in loss of full fee.
5. Minimum numbers apply for some tours.

Privacy policies:

We are deeply committed to provide you with the best experiences and to protect your privacy.
We only collect information from you that we require in order to help plan your adventure.
We do not sell or lease your details to any other party.

Acknowledgement of country

WildscapeAdventures acknowledge the traditional custodians of the land. We have the privilege of bushwalking, exploring and camping on the land of many Aboriginal nations including the Gundungurra, Dharug, Wiradjuri, Darkinjung and Wanaruah.

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